Founded in 2020, Orrlo was established to fill a clear gap in the Managed Print Services (MPS) industry — the need for a truly independent, trade-only service provider that delivers consistent, high-quality support under the reseller’s brand. With decades of combined experience in service operations, our team understands the pressure print providers face to maintain high standards across a wide and varied customer base.
We created Orrlo to solve that challenge. Today, we work in close partnership with manufacturers, resellers, and dealers across the UK, offering a flexible, reliable, and fully outsourced approach to technical servicing, consultancy, and back-office support. Our clients range from new market entrants to long-established providers looking to simplify operations and scale confidently without compromising on service delivery.
Originally co-founded by Darren Logan and Graham Orr, Orrlo was built on a shared vision for excellence in service. Graham left to pursue other interests in 2023, and the company remains under the leadership of Darren Logan, continuing to expand with the same founding values at its core.
We don’t sell products. We don’t work with end users. Our sole focus is service.
By operating exclusively within the trade, we ensure your customer relationships are fully protected. Whether we’re deploying field engineers under your brand, remotely monitoring devices, or managing your service desk, Orrlo acts as an extension of your team — not a competitor.
We’re proud to be accredited service partners of industry leaders including Konica Minolta, Ricoh, and other leading manufacturers. Our nationwide network of engineers, combined with robust internal systems, allows us to deliver fast, efficient, and brand-aligned service on your behalf — from installation through to ongoing support.
We aim to become the default outsourced service provider for the UK’s MPS channel — a trusted partner known for integrity, reliability, and outstanding delivery. Everything we do is guided by one principle: The difference is service.
Whether you need occasional support or a full-service partnership, we’re here to help you grow with confidence and clarity.
Orrlo provides nationwide coverage across England, Scotland, Wales, and Northern Ireland. With a trusted network of experienced field engineers located throughout the UK, we deliver consistent, responsive service wherever your clients are based.
The map below highlights a selection of locations where we currently support our trade partners — demonstrating both our reach and the confidence resellers place in us to act on their behalf.
Whether your client is based in a major city or a more remote region, Orrlo is ready to represent your brand with professionalism and reliability.